Cancellation/Refund Policy

We’re committed to quality a Little Cranberry Art!

If your order arrives damaged or you’re unsatisfied, please contact us so we can make it right.

30 Day Returns & Exchanges

Please make every effort to contact us within 30 days of your order for returns, exchanges, or if you are unsatisfied with your prints. After 30 days we will only be able to provide replacements, or partial refunds.

Shipping Damages

Items damaged due to shipping must be reported within 72 hrs, so that we can initiate the process with the USPS. To expedite the process please take some photos of the outer packaging, damaged prints/products.

Cancellation

You may only cancel your order before it ships (Usually 1-3 business days). After your items have shipped the cost of shipping will be deducted from your refund. The only way to make changes to an order after it ships is to cancel the order for partial refund and place a new order.

Custom Artwork

Custom Artwork includes any piece personally commissioned by you, the client. This includes “Custom Boat Drawings” as well as any other custom requests, like sizes not normally offered, or custom matting and framing. There will be no returns, exchanges, or refunds issued on custom orders once they are approved and shipped to you.

Through the creative process Jeff Greiner will be in communication with you for feedback and discussion of your commissioned work. You will have the opportunity to review and approve the finished work before shipment. Please be sure to communicate honestly as custom artwork is not returnable after this point.

Your custom work is also the intellectual property and copyrighted by the Artist, Jeff Greiner. Little Cranberry Art May use this artwork in promotional materials or to create prints for sale. If requested, we may remove any personal identifying information on the custom artwork (boat names or license numbers for example).

Original Artwork

Orginal Artwork iincludes original works of art created by the Artist, Jeff Greiner, not initiated by customer request. These works may be reproduced as prints and sold as either limited edition or unlimited qtys, reprinted as gift cards or other gift items, such as calendars. The artist reserves the copyright to these creative works.



Please contact us at jgreiner@littlecranberryart.com for questions.